Payment Policy

 

Last updated: January 2026

This Payment Policy explains how payments are processed when you purchase products from BLOCKIUM (“we”, “us”, or “our”). By placing an order on our website (the “Site”), you agree to the terms below.

1. Accepted Payment Methods

We offer secure and convenient payment options for all customers. Payments can be made using the following methods:

  • Credit and Debit Cards (Visa, Mastercard, American Express, JCB, Discover, Diners Club)
  • Shop Pay
  • Apple Pay
  • Google Pay

All transactions are processed securely through Stripe and Shopify’s integrated payment gateway. We do not store or have access to full credit card details at any time.

2. Currency

All payments on our Site are processed in U.S. Dollars (USD). If your bank account or card operates in another currency, your financial institution may apply conversion rates or additional fees. These charges are your responsibility.

3. Payment Authorization

When placing an order, you authorize us to charge the provided payment method for the total order amount, including product price, taxes, and any applicable shipping fees.

Orders are only processed after full payment has been successfully authorized.

4. Fraud Prevention & Security

We take fraud prevention seriously. All payments undergo verification procedures, including:

  • Automated fraud screening by Stripe and Shopify
  • Verification of billing information
  • Validation of IP address and device data

If a payment is flagged as suspicious, your order may be placed on hold or canceled. In such cases, we may contact you for additional verification.

5. Taxes

Applicable sales taxes are calculated at checkout based on your shipping address and current U.S. regulations. These amounts will be displayed clearly before you complete your purchase.

6. Payment Processing Times

Payments are typically processed instantly. In rare cases, your bank or payment provider may delay authorization or settlement. Your order will not be shipped until payment is fully confirmed.

7. Declined Payments

If your payment is declined or cannot be processed:

  • Your order will not be completed.
  • You may retry with the same or a different payment method.
  • If you believe the decline was an error, please contact your bank or payment provider.

8. Chargebacks & Disputes

If you file a chargeback, we reserve the right to provide all relevant order and tracking evidence to the payment provider or bank. To avoid misunderstandings, we encourage customers to contact us at support@blockiumco.com before opening any payment dispute.

9. Refunds

Refunds, when applicable, will be issued according to our Returns & Refunds Policy. After approval, refunds are processed via the original payment method. Processing times depend on your bank, typically ranging from 3 to 10 business days.

10. Discounts & Promotional Codes

Discount codes must be applied at checkout before completing your purchase. Codes cannot be applied retroactively after the order has been placed.

11. Contact Information

If you have any questions or concerns about payments, please contact us:

Email: support@blockiumco.com
Company: BLOCKIUM LLC